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Significance of Remote Desktop Services Monitoring

2012 March 23

Remote desktop services monitoring is indispensable for keeping an eye on applications running on Remote Desktop Protocol (RDP). Monitoring is essential to make sure that all applications are running as designed, particularly regarding their performance and response. Remote Desktop Services (RDS) monitoring can help detect problems in these applications before they blow up into issues of larger proportions.

However, RDS monitoring systems work better when:

> They are sensitive to catching responses and gauging problems
> They create alerts at the relevant time

Why install RDS monitoring at all?

Small businesses have limited budgets. This can translate into reduced infrastructure as well as restricted manpower. Remote desktop protocol (RDP) thus works very well for small businesses, while reducing the need for heavy investment in dedicated IT systems and manpower. Remote desktop services monitoring enhances and helps optimize RDP by ensuring it is performing at its peak.

Delays in detecting problems can result in delayed resolution time, leading to loss in productivity and, more seriously, business.

Effective remote desktop services monitoring

An effective RDS monitoring system has certain characteristics that enable it to optimize the work of Remote Desktop Protocol systems, as well as applications running on RDP.

Complete monitoring

RDS monitoring can engage the RDP like a human user, thus effectively testing applications and their performance. Moreover, engaging applications like a human user includes replicating moves and keystrokes. This allows for inconsistencies to be caught, even if they are at various different stages of the application.

Regular monitoring

Regular monitoring is essential to ensure problems are detected before they grow into bigger issues. Regular monitoring also provides understanding of the normal or usual behavior of a particular application while highlighting any aberration or deviation.

Real time monitoring

Real time monitoring is a very effective way of nipping trouble at the root. In case of problems with your RDP, your RDS monitoring system should ideally generate real time alerts that allow you to grab the problem and resolve it before it affects your users’ systems.

An effective RDS monitoring system will replicate user behavior to access and test functioning of applications on the RDP effectively. Further, it should be independent and not make its presence known to the users. This in turn allows for increased efficacy as well.

Utilized effectively, an RDS monitoring system can save up immensely on cost and time – both of which are ingredients essential to the success of the small business.

About the Author

Tevron develops and delivers powerful and comprehensive Application Monitoring Solutions including RDS monitoring, Service Level Agreement, End to End Performance, and Automated Testing Solutions available globally. Tevron has also successfully delivered enterprise Application Monitoring Solutions and Testing solutions to support every IT enterprise application to hundreds of customers across the globe.

Tevron‘s solutions are scalable, flexible, and easy to maintain; they are also designed to support diverse environments, business processes and applications with a service oriented management.

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Tevron Adds Full Support For Microsoft Windows 8

2012 March 9

Nashua, New Hampshire – Tevron today announced the addition of support for Microsoft Windows 8 to its suite of ETE Monitoring & Testing solutions. Windows 8 delivers a brand new user interface, Windows to Go, Windows Store, Internet Explorer 10 and much more.

With the latest releases of CitraTest, CitraTest APM, and CitraTest VU, Tevron again is taking the lead role in the ETE Monitoring & testing industry in providing support for every Windows environment including Windows 8 and every application that is accessible from a Windows machine. As companies across the world upgrade to the Windows 8 operating environment, Tevron’s ETE Monitoring & testing solutions will continue to offer the industry lead for application monitoring, load testing, and general automation.

To learn more about Tevron’s automated testing solutions or to request additional information, please call +1.866.788.3650 or visit http://www.tevron.com.

About Tevron

Tevron® is a global leader in APM and Automated Testing. Through our all encompassing customer-centric vision and advanced technology, our APM & Testing Solutions allow the unique flexibility of supporting every application across the enterprise with one methodology delivering the ability to test, monitor, enforce SLAs, and optimize performance with confidence and ease. Founded in 2001, Tevron® is a global organization and is privately held. Our vast and diverse range of customers are global leaders and include companies such as Alcon Labs, Alverno, Northrop Grumman, Xerox, Hewlett Packard, Siemens, and USPTO, to name a few.

Trademarks

Tevron, the Tevron logo, and CitraTest are registered trademarks of Tevron, LLC. Windows 8 is a registered trademark of Microsoft. All other product references herein are either trademarks or registered trademarks of their respective owners.

For more information:

North America (HQ)
Tevron, LLC
Phone: +1 866.788.3650

EMEA
Tevron, LLC
Phone: +44 (0) 2033 184 432

Germany
Tevron, LLC
Phone: +49 (0) 698 088 4043

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Real Time Monitor: Facts And Significance

2012 February 29
Posted by Mark

Real time monitors are significant to any business for the simple reason that they provide information that is current. Under real time monitoring, systems are reviewed on an ongoing basis, in the process, generating a minute-by-minute account of the performance of the application. As such, results provided by a real time monitor are more dependable and accurate.

Real time monitors help support IT and business services management by speedy performance reports that allow problem notification through real-time alerts and responses. Real time monitoring systems are indispensable for even IT infrastructure monitoring.

In case a small-sized business is involved in offering services that need consistent and detailed monitoring, then real time monitoring systems are investments that are worth considering. A small business does not usually have large stores of time or manpower that can be expended on a regular basis. Because of this, in times of crisis, they are more likely to lose businesses and clients than a regular corporate. A small business therefore, needs to be very alert to situations that could spiral into problems so that these are nipped in the bud before they cause loss of money and precious business.

Real time monitoring reports are different from performance reports that are generated on a weekly or a fortnightly basis. While these periodic reports are equally useful, they cannot replicate the significance of a real time monitor. A real time monitor is especially useful for businesses that depend upon a very high degree of accuracy for their operation. Thus, you will typically find them being used for IT set-ups and set-ups that deal with communication programs, including alerts. Real time monitors also play a significant role in service level agreements or SLAs. Functions that are customer-centric, or based upon business service management also depend heavily on real time monitoring systems.

Another advantage provided by real time monitors is that they help you detect issues before they balloon into full-fledged problems. With moment by moment detection, early sensing of problems and malfunctions becomes a reality and corrective measures can be initiated immediately. Historic data mapping can be undertaken for systems where server uptimes are critical. Then, if they show a tendency towards malfunctioning, systems can be put into place to ensure backup of important data is automatic and some degree of corrective measures can also be put into place immediately.

For a small business that cannot afford to lose clients, an efficient real time monitoring system can prove to be a very smart decision. Problems can be resolved before the data suffers irreparable loss or, in case of client involvement, before the client suffers from downtime problems.

About the Author:

Tevron develops and delivers powerful and comprehensive application monitoring solutions, service level agreement, end to end performance, and real-time monitor solutions available globally. Tevron has also successfully delivered enterprise application monitoring solutions and testing solutions to support every IT enterprise application to hundreds of customers across the globe. Tevron’s solutions are scalable, flexible, and easy to maintain; they are also designed to support diverse environments, business processes and applications with a service oriented management.

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